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5 reasons that make your staffing tool an ally of your profitability
Resource management

5 reasons that make your staffing tool an ally of your profitability

Agathe Placet
Content manager
December 21, 2022
5 min

The staffing tool may be the greatest asset of service businesses. But be careful: you still have to know how to draw out its full potential... πŸ€” Performance, commitment, but also profitability are largely impacted by the use you make of them. Can't you see how? We invite you to discover the 5 reasons What makes your staffing tool the best ally of your profitability.

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Good optimization of staffing at the start = less budget overruns!

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Optimize project planningOK, but how ? As with a cooking recipe, you need to gather the right ingredients for success.

To get into practice, optimizing project planning and staffing means above all taking into account a certain amount of information when creating project teams. Among them, we find in particular:

  • Les availability of employeesΒ 
  • Their skills
  • Their interests
  • Their Development wishes
  • Les budgets and deadlines
  • Les CJM and TJM of your teams

And that's where your staffing tool comes in: it allows you to cross-reference all this data (objectives vs constraints) in order to build the Better project team on the first try. And when you sell a project with a fixed billing method, the CJM of your employees is a key metric to take into account. Indeed, the staffing tool not only allows you to compare the skills between all your employees, but also to help you compose a team that can carry out the mission in as little time as possible. And above all, who guarantees the best margin!

By creating devices that are both adapted to the complexity of the mission and to the budget, you reduce the possibility of project slippage, modification during the mission and therefore, loss of margin.

Don't underestimate the power of a staffing tool in maintaining your budgets!

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Better management of resource allocation = fewer resources lost

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As we have just seen, the organization of your staffing is based on the management of resources: budget, collaborator, deadline, TJM/CJM, skills, etc. The staffing tool uses this information to:

  • Target consultants on assignment so as not to mobilize them at more than 100% of their occupancy rate
  • Targeting consultants during an intercontract period, i.e. without a mission
  • Target consultants at the beginning or end of the contract period.

Three essential data to identify future availability and availability at the moment T.

Because you know it: a collaborator without a mission is a loss of profit. It is essential to be able to identify who is or will be left without a mission in order to anticipate and be able to:

  • Optimize their skills through training,
  • Position them on internal projects or in support of ongoing missions,
  • Position them on pro-bono missions,
  • Suggest that they carry out accounting sponsorship.

A win-win process because if employees are trained and committed by and in your company, and you, you maximize your profitability by reducing the cost of availability. You thus ensure more commitment, more performance and above all, more profitability!

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Better staffing for each mission = more successful projects!

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Previously, we discussed the question of the allocation of resources, especially that of employees. Your staffing software helps you build the teams that will be most likely to lead to the success of your project and the satisfaction of your customers. But how?

The staffing software is based on a algorithm that sorts with relevance. Thus, you can build your project team according to the very specific criteria of each mission, with profiles that are perfectly adapted to the needs and expectations of your client. So:

➑️ You limit the risks of positioning an employee under or over qualified for the mission.

➑️ Staffing managers No longer interchange employees from one day to the next, because the skills are clearly established early in the project.

➑️ You limit the expenditure of useful resources While maximizing the chances to meet deadlines on time.

You gain in profitability because employees and customers are 100% satisfied. Since employees are trained, you have less need to recruit. And you Build loyalty your customers in parallel. At the end: a respected margin and renewed missions, for even more profitability.

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More engaging and motivating staffing = less turnover, less recruitment, more retention

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You will have understood it: the coworkers are the lifeblood of your business and your success depends on them. It is therefore important to pamper their satisfaction! However, some do not dare to express their interests (or disinterests) for certain projects, or even report difficulties encountered on ongoing missions (redundant tasks, difficult management, etc.). This is where staffing software comes in: you can give your employees the opportunity to report this type of information via the tool. Mission environment assessment, individual calendar, project like, aspiration...

For example, The Napta staffing tool has implemented an option that is very popular at Capgemini Invent: the Like. This system allows the employee to notify their interest in a sector of activity, a position, a skill to be developed.

Why is feedback crucial for your profitability? It allows you to align the expectations of your employees with the operational needs of your business. In other words, to carry out your projects in the best possible way while guaranteeing the satisfaction of your teams! And satisfied teams are always more efficient. CQFD!

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Better analysis of blocking points = even more success in the future

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It is undoubtedly theone of the most obvious points of The staffing tool, which offers analytical reports capital to manage your profitability.

The staffing software makes it possible to take stock of all missions globally. The projects are analyzed, from the least to the most profitable. He Highlight conflicts at the moment : an employee working on 2 missions at the same time at 100%, exceeding consultants' TJM margins, projects slowed down due to lack of skills, etc.

Anticipate All these questions via the staffing software allows, in real time, to simply be at maximum profitability.

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Staffing software: your biggest competitive advantage

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As we demonstrated in the article, the staffing tool Is not a software like the others. Its purpose is not to spread data one after the other and let you make your choice arbitrarily. Les The data presented are the result of a great deal of thought for your project to take place with the minimum of snags, while mobilizing minimal - but sufficient - resources-, so that the project be crowned with success.

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